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Shipping & Returns

Effective Date: May 15, 2023

Thank you for choosing our kids magazine! We want to ensure a smooth and enjoyable experience for our customers. This Shipping Policy outlines important information regarding the shipment of our kids magazine subscriptions and individual issues. Please read this policy carefully before placing your order.

  • Shipping Methods and Timelines: a. Domestic Shipping: We offer shipping within the United States. When you order, you will receive the first issue within the first two weeks of the next month. So if you order the magazine on July 12th, you will receive your first issue within the first two weeks (we shoot for the first week!) of August. b. International Shipping: At present, we do not offer international shipping. We only ship within the United States.

  • Shipping Charges: a. Domestic Shipping: We provide free shipping on all orders within United States. No additional charges apply. b. International Shipping: As mentioned earlier, we do not offer international shipping at this time.

  • Delivery Timeframes: a. Domestic Shipping: Once shipped, the estimated delivery time is typically 3-7 business days. However, please note that delivery times may vary depending on the shipping address and any unforeseen circumstances beyond our control. b. International Shipping: Not applicable.

  • Shipping Address: a. Customers are responsible for providing accurate and complete shipping information, including the recipient's name, address, and contact details. We cannot be held responsible for delayed or undelivered orders due to incorrect or incomplete addresses provided by the customer.

  • Order Tracking: a. We provide order tracking for domestic shipments. Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your shipment.

  • Damaged or Lost Shipments: a. In the rare event that your shipment arrives damaged or is lost in transit, please contact our customer support within 7 days of receiving your order. We will work with you to resolve the issue promptly, either by arranging a replacement shipment or issuing a refund, subject to our discretion.

  • Order Modifications and Cancellations: a. Once an order has been placed, modifications or cancellations cannot be guaranteed. If you need to make changes to your order, please contact our customer support as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.

  • Returns and Refunds: a. We do not accept returns or offer refunds for magazine subscriptions or individual issues. However, if you believe there is a problem with the product you received, please contact our customer support, and we will work with you to address the issue.

  • Customer Support: a. If you have any questions, concerns, or require assistance related to our shipping policy or any other matter, please contact our customer support team. We are available 9am-5pm Mountain Standard Time during weekdays.

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Please note that this Shipping Policy is subject to change without prior notice. Any modifications will be posted on our website, and the updated policy will be effective immediately for all new orders.

Thank you for choosing our kids magazine, and we appreciate your support!

Return & Refund Policy

Effective Date: May 15, 2023

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Thank you for choosing our kids magazine! We strive to provide high-quality products and ensure your satisfaction. This Return and Refund Policy outlines important information regarding returns and refunds for our magazine subscriptions and individual issues. Please read this policy carefully before making a purchase.

  • Subscription Cancellation: a. Magazine Subscriptions: If you wish to cancel your magazine subscription, please contact our customer support team. Subscription cancellations may be subject to certain terms and conditions, such as cancellation fees or minimum subscription periods. Our customer support will provide you with the necessary information and guide you through the cancellation process.

  • Return Eligibility: a. Magazine Subscriptions: Due to the nature of magazine subscriptions, we do not accept returns for subscriptions once they have been activated or any issues that have been delivered.

  • Refunds: a. Magazine Subscriptions: We do not offer refunds for magazine subscriptions once they have been activated. However, if you encounter any issues or have concerns about your subscription, please contact our customer support team, and we will assist you in resolving the matter to the best of our ability.

  • Damaged or Defective Items: a. Individual Issues: If you receive an individual issue of our magazine that is damaged or defective, please contact our customer support team within 7 days of receiving the item. We may request you to provide photographic evidence of the damage or defect. Based on the assessment, we will determine the appropriate resolution, which may include sending a replacement issue, issuing a refund, or providing a credit towards a future purchase, subject to our discretion.

  • Incorrect or Missing Items: a. Individual Issues: If you receive an incorrect issue or if an issue is missing from your order, please contact our customer support team within 7 days of receiving the shipment. We will rectify the situation by sending you the correct issue or arranging for a replacement, subject to availability. If the requested issue is not available, we may offer a refund or credit towards a future purchase, depending on your preference.

  • Contacting Customer Support: a. If you have any questions, concerns, or require assistance related to returns, refunds, or any other matter, please contact our customer support team. We are available weekdays between 9am-5pm Mountain Standard Time. Please provide your order details and a clear description of the issue to help us assist you promptly.

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Please note that this Return and Refund Policy is subject to change without prior notice. Any modifications will be posted on our website, and the updated policy will be effective immediately for all new orders.

Thank you for choosing our kids magazine, and we appreciate your support!

Shipping Policy

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